Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
FirstWave
  1. FirstWave
  2. Product Improvements

Feature Request

Required fields are marked with an asterisk*
, multiple selections available,
Drag and drop files, paste screenshots, or browse
Powered by Jira Service Management
{"xsrfToken":"f2d93a7ae66d9fb877711a49c2e0710aafded610_lout","branding":{"id":"4","key":"pi","name":"Product Improvements","portalBaseUrl":"/servicedesk/customer/portal/4"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/6db03daf-ba5f-48cf-a7aa-9a29873eb9c5/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMDI0MzVjYy0zMmRmLTQ0MGItYTI4Zi1hZjdkMjUyMWM2MDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZkYjAzZGFmLWJhNWYtNDhjZi1hN2FhLTlhMjk4NzNlYjljNSI6WyJyZWFkIl19LCJleHAiOjE3ODQ1Nzc4MTAsIm5iZiI6MTc4NDU3NzIxMH0.Je_ifKHgwrdGcpr37dSK_mDx7yHg1Sz9gJ6YCJYiIB4&client=b02435cc-32df-440b-a28f-af7d2521c609&mode=fit","logoId":"6db03daf-ba5f-48cf-a7aa-9a29873eb9c5","isLogoAvailable":true,"helpCenterTitle":"Welcome to the FirstWave Help Center","sharedPortalName":"FirstWave","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the FirstWave Help Center","sharedPortalName":"FirstWave","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"pi","projectId":10215,"serviceDeskId":4,"name":"Product Improvements","description":"<p>Welcome! You can raise a Product Improvements request from the following options.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":false,"reqTypes":[{"id":"37","name":"Defect","descriptionHtml":"","callToAction":"Defect","introHtml":"","icon":10976,"iconUrl":"https://firstwavecloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10976","groups":[12],"key":""},{"id":"39","name":"Feature Request","descriptionHtml":"","callToAction":"Feature Request","introHtml":"","icon":11011,"iconUrl":"https://firstwavecloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11011","groups":[12],"key":""},{"id":"38","name":"Improvement","descriptionHtml":"","callToAction":"Improvement","introHtml":"","icon":10972,"iconUrl":"https://firstwavecloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10972","groups":[12],"key":""},{"id":"40","name":"New Product","descriptionHtml":"","callToAction":"New Product","introHtml":"","icon":10998,"iconUrl":"https://firstwavecloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10998","groups":[12],"key":""},{"id":"34","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10992,"iconUrl":"https://firstwavecloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10992","groups":[],"key":""}],"reqGroups":[{"id":12,"name":"General"}],"orderMapping":{"12":[40,39,38,37]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PI","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMDI0MzVjYy0zMmRmLTQ0MGItYTI4Zi1hZjdkMjUyMWM2MDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS0xNDYwMDQ1OTU3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc4NDU3ODQxMCwibmJmIjoxNzg0NTc3MjEwLCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.w4_23vfsbhZAI7HrIzTuR8jInhwpf2unHkDFNeyeais","targetCollection":"upload-user-collection--1460045957","endpointUrl":"https://api.media.atlassian.com","clientId":"b02435cc-32df-440b-a28f-af7d2521c609","tokenDurationInMins":20}},"reqCreate":{"id":39,"projectId":10215,"issueType":{"id":"10220","name":"New Feature"},"form":{"name":"Feature Request","descriptionHtml":"","callToAction":"Feature Request","intro":"","instructions":"","icon":11011,"iconUrl":"https://firstwavecloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11011","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"Components","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10535","label":"ADR","selected":false,"children":[]},{"value":"10526","label":"CyberCision","selected":false,"children":[]},{"value":"10534","label":"EPP","selected":false,"children":[]},{"value":"10528","label":"Firewall","selected":false,"children":[]},{"value":"10557","label":"NMIS8","selected":false,"children":[]},{"value":"10558","label":"NMIS9","selected":false,"children":[]},{"value":"10559","label":"OpenAudit","selected":false,"children":[]},{"value":"10612","label":"STM","selected":false,"children":[]},{"value":"10527","label":"Web","selected":false,"children":[]},{"value":"10585","label":"opDev","selected":false,"children":[]}]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":true,"requestCreateBaseUrl":"/servicedesk/customer/portal/4/create/39","requestValidateBaseUrl":"/servicedesk/customer/portal/4/validate/39","calendarParams":{"firstDay":0,"date":"2026-07-21T05:53:30+1000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMDI0MzVjYy0zMmRmLTQ0MGItYTI4Zi1hZjdkMjUyMWM2MDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS0xNDYwMDQ1OTU3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc4NDU3ODQxMCwibmJmIjoxNzg0NTc3MjEwLCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.w4_23vfsbhZAI7HrIzTuR8jInhwpf2unHkDFNeyeais","targetCollection":"upload-user-collection--1460045957","endpointUrl":"https://api.media.atlassian.com","clientId":"b02435cc-32df-440b-a28f-af7d2521c609","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=firstwavecloud","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"f2d93a7ae66d9fb877711a49c2e0710aafded610_lout","baseUrl":"https://firstwavecloud.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://firstwavecloud.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"b02435cc-32df-440b-a28f-af7d2521c609","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"bd5c438b1fc848b7a2f60c14c64f85f6","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://firstwavecloud.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}