{"xsrfToken":"97bed1a3c851b051748af62440453399a0e9b5dd_lout","branding":{"id":"7","key":"support","name":"Support","portalBaseUrl":"/servicedesk/customer/portal/7"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/6db03daf-ba5f-48cf-a7aa-9a29873eb9c5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMDI0MzVjYy0zMmRmLTQ0MGItYTI4Zi1hZjdkMjUyMWM2MDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZkYjAzZGFmLWJhNWYtNDhjZi1hN2FhLTlhMjk4NzNlYjljNSI6WyJyZWFkIl19LCJleHAiOjE3NDU3NTI3MDEsIm5iZiI6MTc0NTc1MjEwMX0.sKXvJsFg1rV2HywUZBbijQVyT75HWviLDJx0H08B7Nw&client=b02435cc-32df-440b-a28f-af7d2521c609&mode=fit","logoId":"6db03daf-ba5f-48cf-a7aa-9a29873eb9c5","isLogoAvailable":true,"helpCenterTitle":"Welcome to the FirstWave Help Center","sharedPortalName":"FirstWave","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the FirstWave Help Center","sharedPortalName":"FirstWave","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"7","key":"support","projectId":10231,"serviceDeskId":7,"name":"Support","description":"<p>Welcome to Support. Raise a request using one of the options below.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","reqTypes":[{"id":"72","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":11047,"iconUrl":"https://firstwavecloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11047","groups":[21],"key":""},{"id":"74","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":11060,"iconUrl":"https://firstwavecloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11060","groups":[21],"key":""},{"id":"70","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":11056,"iconUrl":"https://firstwavecloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11056","groups":[21],"key":""},{"id":"75","name":"Suggest a new feature/improvement","descriptionHtml":"","callToAction":"Suggest a new feature/improvement","introHtml":"<p>Let us know your idea for a new feature/improvement.</p>","icon":11046,"iconUrl":"https://firstwavecloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11046","groups":[21],"key":""},{"id":"73","name":"Technical support","descriptionHtml":"<p>Provide as much information as possible</p>","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":11031,"iconUrl":"https://firstwavecloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11031","groups":[21],"key":""},{"id":"67","name":"Development","descriptionHtml":"","callToAction":"Development","introHtml":"","icon":10958,"iconUrl":"https://firstwavecloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10958","groups":[],"key":""},{"id":"68","name":"Request","descriptionHtml":"","callToAction":"Request","introHtml":"","icon":10958,"iconUrl":"https://firstwavecloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10958","groups":[],"key":""},{"id":"65","name":"Request - Detailed","descriptionHtml":"","callToAction":"Request - Detailed","introHtml":"","icon":10958,"iconUrl":"https://firstwavecloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10958","groups":[],"key":""},{"id":"66","name":"Request - Quick","descriptionHtml":"","callToAction":"Request - Quick","introHtml":"","icon":10958,"iconUrl":"https://firstwavecloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10958","groups":[],"key":""}],"reqGroups":[{"id":21,"name":"Support"}],"orderMapping":{"21":[75,74,73,72,70],"20":[73]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMDI0MzVjYy0zMmRmLTQ0MGItYTI4Zi1hZjdkMjUyMWM2MDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDIzMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDU3NTMzMDIsIm5iZiI6MTc0NTc1MjEwMn0.1QqTV7JzK4ZA-znAOmnNgxZlaePxhXm2mYP9-nzC_6M","targetCollection":"upload-project-10231","endpointUrl":"https://api.media.atlassian.com","clientId":"b02435cc-32df-440b-a28f-af7d2521c609","tokenDurationInMins":20}},"sharedPortal":{"name":"FirstWave","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}