Jira Service Management

{"xsrfToken":"c80c65097d1bdc9063e7012b116b51ce8526ce12_lout","branding":{"id":"7","key":"support","name":"Support","portalBaseUrl":"/servicedesk/customer/portal/7"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/6db03daf-ba5f-48cf-a7aa-9a29873eb9c5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMDI0MzVjYy0zMmRmLTQ0MGItYTI4Zi1hZjdkMjUyMWM2MDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZkYjAzZGFmLWJhNWYtNDhjZi1hN2FhLTlhMjk4NzNlYjljNSI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzE4OTksIm5iZiI6MTczMjE3MTI5OX0.bktgz30AWvrtbglupCkp0kaYq8RbDk-NOVDJluWRaEc&client=b02435cc-32df-440b-a28f-af7d2521c609&mode=fit","logoId":"6db03daf-ba5f-48cf-a7aa-9a29873eb9c5","isLogoAvailable":true,"helpCenterTitle":"Welcome to the FirstWave Help Center","sharedPortalName":"FirstWave","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the FirstWave Help Center","sharedPortalName":"FirstWave","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"7","key":"support","projectId":10231,"serviceDeskId":7,"name":"Support","description":"Welcome to Support. Raise a request using one of the options below.","portalBaseUrl":"/servicedesk/customer/portal/7","onlyPortal":false,"reqTypes":[{"id":"72","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":11047,"iconUrl":"https://firstwavecloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11047","groups":[21],"key":""},{"id":"74","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":11060,"iconUrl":"https://firstwavecloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11060","groups":[21],"key":""},{"id":"70","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":11056,"iconUrl":"https://firstwavecloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11056","groups":[21],"key":""},{"id":"75","name":"Suggest a new feature/improvement","descriptionHtml":"","callToAction":"Suggest a new feature/improvement","introHtml":"Let us know your idea for a new feature/improvement.","icon":11046,"iconUrl":"https://firstwavecloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11046","groups":[21],"key":""},{"id":"73","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":11031,"iconUrl":"https://firstwavecloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11031","groups":[21],"key":""},{"id":"67","name":"Development","descriptionHtml":"","callToAction":"Development","introHtml":"","icon":10958,"iconUrl":"https://firstwavecloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10958","groups":[],"key":""},{"id":"68","name":"Request","descriptionHtml":"","callToAction":"Request","introHtml":"","icon":10958,"iconUrl":"https://firstwavecloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10958","groups":[],"key":""},{"id":"65","name":"Request - Detailed","descriptionHtml":"","callToAction":"Request - Detailed","introHtml":"","icon":10958,"iconUrl":"https://firstwavecloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10958","groups":[],"key":""},{"id":"66","name":"Request - Quick","descriptionHtml":"","callToAction":"Request - Quick","introHtml":"","icon":10958,"iconUrl":"https://firstwavecloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10958","groups":[],"key":""}],"reqGroups":[{"id":21,"name":"Support"}],"orderMapping":{"21":[75,74,73,72,70]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMDI0MzVjYy0zMmRmLTQ0MGItYTI4Zi1hZjdkMjUyMWM2MDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDIzMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxNzI0OTksIm5iZiI6MTczMjE3MTI5OX0.r8ppnFQ7-QiW4Ehe6hs96xnHuR7cOiug4jQMaGa5MLk","targetCollection":"upload-project-10231","endpointUrl":"https://api.media.atlassian.com","clientId":"b02435cc-32df-440b-a28f-af7d2521c609","tokenDurationInMins":20}},"sharedPortal":{"name":"FirstWave","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=firstwavecloud","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"c80c65097d1bdc9063e7012b116b51ce8526ce12_lout","baseUrl":"https://firstwavecloud.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://firstwavecloud.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"2147483647","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"b02435cc-32df-440b-a28f-af7d2521c609","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"5f36f5c2a073418da83bf715329c8b77","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}